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Refund and Returns Policy
Refund Policy
At zopiclonesleepingtabletsuk.online, we take great care to maintain the highest standards of quality by stocking and delivering our products from a controlled environment. As a result, we are unable to provide refunds for orders once they have left our manufacturer’s storage facility. However, there may be exceptions, and refund requests will be evaluated on a case-by-case basis. If you would like to inquire about the eligibility of your order for a refund, please reach out to our customer services department. For further information, please continue reading below.
Process
To process a return for your medication, we will need to verify that the quality of the medication is indeed inferior or that there are missing or damaged product items. Additionally, please note that it is the customer’s sole responsibility to ensure the accuracy of all details provided when placing an order. If incorrect details, such as an incorrect shipping address, have been supplied, we cannot offer a refund for the order.
Summary - Conditions when a Refund or Return may be Considered
You may be eligible for a refund or replacement in the following scenarios:
- If you receive an incorrect package or product.
- If the contents of the package are damaged and this is noted upon arrival.
- If the quantity you paid for is short.
- If you provided correct details, but the shipment did not arrive due to an issue with the courier company or negligence on our part, not caused by the client.
In such cases, we will review the situation and assess whether a refund or replacement is appropriate. Please contact our customer services department to discuss your specific situation and to initiate the necessary steps for resolution.
Important Considerations
If you encounter any issues with your order, it is important to report them promptly, preferably within 24 hours of receiving the product. Please contact our customer care team via email or the contact form, providing detailed information about the problem.
To ensure the eligibility of refunds and returns, it is crucial that customers do not continue using products that are supposed to be short, damaged, or defective.
If a return is necessary, the products must be sent back within one week of their arrival. Our customer care team will coordinate with the courier company to arrange the collection of the package, and they will initiate a thorough investigation.
Once all necessary conditions are successfully verified, the refund or return request will be processed accordingly.